DenizBank AG

Online Savings

Online Deposit Accounts

  1. How Can I Open an Online Deposit Account at DenizBank?

    You can either register on the homepage and apply for a DenizBank account conveniently from home or visit one of our branches.

  2. When Do I Receive My Log-In Data?

    Once you have registered on the homepage, you will receive an application form by post. Please send us the signed form with a copy of your identity card per post.

    In addition, DenizBank has to wait for the confirmation of identity by the Post AG.

    The identity confirmation is done via advice of receipt (der IDENT-BRIEF).  For this you will receive a printed form of the receipt together with your application documents. You have to sign this form upon receipt of the application documents at the post office. To verify your identity you will need a passport, identity card or driving license. The advice of receipt will then be sent to DenizBank per post.

    Once we have received these documents, you will get your log-in data via text message sent to the mobile number you have entered in the application form.

    If you open a Payment Account at one of our branches, you will receive your log-in data on the same day.

  3. Why Do I Need a Payment Account?

    This account enables you to open deposits and offers you additional transfer functions. A Payment Account should not be mistaken with a Daily Due Deposit Account (Savings Account). From your Payment Account, you can open a Daily Due and Time Deposit Accounts. Therefore, the deposit of an external Reference Account is not required.

  4. What Is an Ident.Brief?

    The prevention of money laundering act (Geldwäschegesetz GWG) obliges us to verify the identity of our customers when opening an account. The advice of receipt (der Ident.Brief) is the most convenient method to verify your identity. You will receive a printed receipt together with your application documents. You will need to sign this form upon receipt of the application documents at the post office.The legitimacy can only be verified with a passport, identity card or driving license. The advice of receipt will then be sent to DenizBank by post.

  5. I Have an Online Account at DenizBank: Can I Still Withdraw Money at a DenizBank Branch?

    You can withdraw money in all of our branches. Please transfer your money from your Daily Due to your Payment Account beforehand.

Payment Account

  1. What Is a Payment Account?

    This is a base account  which enables you to open deposits and offers you additional transfer functions. A Payment Account should not be confused with a Daily Due Deposit Account (Savings Account). From your Payment Account, you can open a Daily Due and Time Deposit Accounts. Therefore, the deposit of an external Reference Account is not required.

  2. How Can I Open a Payment Account?

    You can always open a Payment Account in one of our branches. You also have the option to open a Payment Account online. Please register on our homepage for online saving. If you are already an online customer at DenizBank, you can open a Payment Account in the Internetbanking Portal of DenizBank under “Account Management / Online Deposits”.

  3. What Are the Fees for the Payment Account?

    DenizBank offers the Payment Account free of charge. In addition, all online transactions from the Payment Account are also free of charge.

  4. What Is the Interest Rate of a Payment Account?

    The interest rate is 0.200% p.a. The account statement is issued quarterly.

  5. I Have a Payment Account at DenizBank. Can I Start Saving Immediately?

    The Payment Account is used as a Reference Account for your deposits and money transfers. In order start saving, you have to open a Daily Due or a Time Deposit Account in your Internetbanking Account.

Daily Due Deposit Account

  1. What Is a Daily Due Deposit Account?

    The Daily Due Deposit  Account is an Online Deposits Account of DenizBank. It offers you attractive interest rates and instant access to your savings.

  2. How Can I Open a Daily Due Deposit Account?

    The Daily Due Deposit Account is only offered to customers with Internetbanking. Customers with a Payment Account can open a Daily Due Deposit Account using the “Account Management“ and “Online Deposits“ functions in Internetbanking.

  3. What Is the Interest Rate of a Daily Due Deposit Account?

    You can find the current interest rate of the Daily Due Deposit Account in the list of fees.

  4. What Are the Fees Associated with a Daily Due Deposit Account?

    DenizBank offers you the Daily Due Deposit Account free of charge.

  5. How Many Daily Due Deposit Accounts Can I Open?

    DenizBank offers you the opportunity to open only one Daily Due Deposit Account.

  6. What Is the Minimum Deposit for a Daily Due Deposit Account?

    The minimum deposit is € 100,-.

  7. How Do I Pay My Deposit?

    You can transfer your deposit directly to your Payment Account. The next step is to open a Daily Due Deposit Account and transfer the deposit amount onto the Daily Due Deposit Account. You can also deposit your Payment Account at one of our branches.

  8. Can I Make Domestic and International Transfers from my Daily Due Deposit Account?

    Transfers from your Daily Due Deposit Account are not possible. Please use your Payment Account for this purpose. By using “Own Transfer”, you can transfer your deposit from your Daily Due Deposit Account to your Payment Account from where you can conduct further transfers to external accounts.

  9. When Will the Interest Amount Be Credited to My Daily Due Deposit Account?

    On December 31st of each year, the accumulated interest will be credited to your Daily Due Deposit Account.

Time Deposit Account

  1. What Is a Time Deposit Account?

    The Time Deposit Account is an Online Deposits Account at DenizBank. A specific amount (minimum amount € 1.000) is invested for a fixed term with fixed interest rates for the whole term. At maturity the interest will be credited to your account.

  2. How Can I Open a Time Deposit Account?

    In order to open a Time Deposit Account, you need to have a Payment Account at DenizBank.

    You can open the Time Deposit Account in your Internetbanking account under Online Deposits/Open a Time Deposit Account. Please enter the deposit amount, the debit account (either Payment Account or Daily Due Deposit Account) and the roll over type and confirm your entries with a TAN.

    Please log- in the Internetbanking and go to ''Account Management''. Then you choose ''Online Deposits“ and  ''Open a Time Deposit Account“. Enter the deposit amount, the debit account (Payment Account or Daily Due Deposit Account of DenizBank) and the roll over type. Then confirm your entries with a TAN.

    Please note that the deposit must be on your Payment or Daily Due Deposit Account before you open a Time Deposit Account.

  3. What Are the Terms of Time Deposit Accounts?

    DenizBank offers the following terms:

    • 3 Months
    • 6 Months
    • 9 Months
    • 12 Months
    • 18 Months
    • 24 Months
    • 32 Months
    • 48 Months
    • 60 Months
    • 72 Months
    • 84 Months
    • 96 Months
    • 108 Months
    • 120 Months
  4. What Is the Minimum Deposit at Time Deposit Accounts?

    The minimum deposit amount is € 1.000,-

  5. How Do I Pay My Deposit?

    Please transfer your deposit to your Payment Account and open a Time Deposit Account online.

  6. Where Is the Accumulated Interest Credited to?

    The accumulated interest will be deposited to your Time Deposit Account at maturity (at the end of the term).

  7. What Do I Need to Consider When Opening a Time Deposit Account?

    To open a Time Deposit Account, you need to have a Payment Account at DenizBank. The deposit you want to invest on your Time Deposit Account has to be already on your Payment Account.

    It should also be noted that you have to choose the roll over type:

    • Re-payment at maturity

      The amount will be transferred to your Payment Account at maturity.

    • Re-invest of interests and capital:
      The interests and capital will be reinvested for the same term with the interest rate applicable at the time of maturity.
    • Re-invest of capital:
      The capital will be reinvested for the same term with the interest rate applicable at the time of maturity. The interests will be transferred to your Payment Account.
  8. How Many Time Deposit Accounts Can I Open?

    You can open an unlimited number of Time Deposit Accounts at DenizBank.

  9. What Do I Need to Do at the End of the Term?

    According to the roll over option you have chosen, your time deposit is either transferred to your Payment Account or prolonged/re-invested (only principal amount or principal together with the interest amount).

    If you do not want to re-invest a written notification is required.

  10. Is the Interest Rate Guaranteed?

    The interest rate of a Time Deposit Account is guaranteed for the whole term.

  11. What Are the Fees for a Time Deposit Account?

    Time Deposit Account is free of charge.

  12. How Can I Cancel My Time Deposit Account Before Maturity?

    Please send a written application by post to our Contact Center (Thomas-Klestil-Platz 1, 1030 Vienna) or visit one of our branches.

  13. Which Interest Rate is charged in the Case of Early Closing of the Time Deposit Account?

    In case of early closing the capital will be charged with an interest rate of 0.5 % for the already assessed duration instead of the pre-determined interest rate for the whole term.

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