Terms and Conditions
Terms and Conditions
- General Terms and Conditions (Valid for accounts opened after 06/01/2022)
- General Terms and Conditions (Valid for accounts opened until 05/31/2022)
- Special Conditions Online Savings
- Special Conditions Deniz-Sparplan
- Special Conditions Savings Book
- Special Terms and Conditions Deniz-Flex and Deniz-Fix
- Participation Rules Internetbanking
- General Information about Payment Services for Consumers
- Information pursuant to the Distance Financial Services Act -Online Savings (German)
- Information pursuant to the Distance Financial Services Act -Online Sparplan (German)
- Customer Guidelines for Debit Cards (Version of November 2018, valid until 18. November 2021) (German)
- Customer Guidelines for Debit Cards (Version of November 2018, valid from 19. November 2021; for new customers valid from 6. September 2021) (German)
- Comparison November 2018 vs. November 2021 (German)
- Information Sheet for Deniz-Basis Account (German)
- General Terms and Conditions about Payment Services for Deniz-Basis Account Consumers (German)
- Special Conditions Deniz-Basis Account (German)
List of Fees
If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. You are also very welcome, in one of our branches where our team will be happy to answer your questions.