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Terms and Conditions

Terms and Conditions

General Terms and Conditions (Valid for accounts opened after 06/01/2022)

General Terms and Conditions (Valid for accounts opened until 05/31/2022)

Special Conditions Online Savings

Special Conditions Deniz-Sparplan

Special Conditions Savings Book

Special Terms and Conditions Deniz-Flex and Deniz-Fix

Participation Rules Internetbanking

General Information about Payment Services for Consumers

Information pursuant to the Distance Financial Services Act -Online Savings (German)

Information pursuant to the Distance Financial Services Act -Online Sparplan (German)

Customer Guidelines for Debit Cards (Version of November 2018, valid until 18. November 2021) (German)

Customer Guidelines for Debit Cards (Version of November 2018, valid from 19. November 2021; for new customers valid from 6. September 2021) (German)

Comparison November 2018 vs. November 2021 (German)

Information Sheet for Deniz-Basis Account (German)

General Terms and Conditions about Payment Services for Deniz-Basis Account Consumers (German)

Special Conditions Deniz-Basis Account (German)

List of Fees

If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. You are also very welcome, in one of our branches where our team will be happy to answer your questions.

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