Terms and Conditions
- General Terms and Conditions
- Special Conditions Online Savings
- Special Conditions Deniz-Sparplan
- Special Conditions Savings Book
- Special Terms and Conditions Deniz-Flex and Deniz-Fix (Geman) - No new account openings possible
- Participation Rules Internetbanking
- General Information about Payment Services for Consumers
- Information pursuant to the Distance Financial Services Act (German)
- Customer Guidelines for Debit Cards (Version of November 2018, valid until 18. November 2021) (German)
- Customer Guidelines for Debit Cards (Version of November 2018, valid from 19. November 2021; for new customers valid from 6. September 2021) (German)
- Information Sheet for Deniz-Basis Account (German)
List of Fees
Legal Notices and Documents Relating to Transactions in Financial Instruments
- Company Profile According to WAG 2018
- Risk Disclosures in Securities Transactions
- Information on Dealing with Conflicts of Interest
- Information on Deposit Guarantee and Investor Compensation (German)
- Principles for the Execution of Orders in Financial Instruments
If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. You are also very welcome, in one of our branches where our team will be happy to answer your questions.
0800 88 66 00
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