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      1. >Terms and Conditions
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    12. >Video-Identification
  1. About us
  2. Retail Banking
  3. Corporate Banking
  4. Insurance
  5. Customer Service
    1. Prices - Conditions
    2. Legal Matters
      1. Terms and Conditions
      2. Deposit Insurance
      3. Data Protection
      4. Terms and Conditions of Use
    3. Internet Security
    4. Documents
    5. Contact
    6. Feedback Management
    7. FAQ
    8. Interest Rate Calculator
    9. DenizBank App
    10. Newsletter
    11. Financial Market Report
    12. Video-Identification

Terms and Conditions

List of Fees

Legal Notices and Documents Relating to Transactions in Financial Instruments

If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. You are also very welcome, in one of our branches where our team will be happy to answer your questions.

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AssistancePodEN

  1. What Does DenizBank AG’s Internet Banking Offer Me?
    With Internet Banking, you have access to your account any time and you can conduct your financial transactions online, safely and easily at home.
  2. What Are the Requirements for Internet Banking?
    Payment- or Daily Due Deposit Account at DenizBank, an e-mail address, Internet access, a mobile phone number.
  3. How Do I Receive My Log-In Details?
    New customers receive their log-in data as soon as all their documents are receipted at DenizBank. For customers who have registered online, DenizBank has to wait for the confirmation of identity verification by the Post AG.
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AssistancePodAT

  1. Was bietet mir das Internet Banking der DenizBank an?
    Mit dem Internet Banking haben Sie jederzeit Zugang zu Ihrem Konto und können Ihre Geldgeschäfte sicher und bequem online von zu Hause abwickeln.
  2. Voraussetzungen für Internet Banking?
    Stamm- bzw. Tagesgeldkonto bei der DenizBank, eine E-Mail-Adresse, ein Internet-Zugang, eine Mobiltelefon-Nummer.
  3. Wie bekomme ich meine Zugangsdaten?
    Neukunden bekommen Ihre Zugangsdaten dann, wenn alle Unterlagen vollständig bei DenizBank aufliegen. Bei Kunden, die sich online registriert haben, muss die DenizBank auf die Bestätigung der Legitimation (der von Ihnen unterschriebene Rückschein der Post AG) warten.
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