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  3. >Retail Banking
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  5. >Customer Service
    1. >Prices - Conditions
    2. >Legal Matters
      1. >Terms and Conditions
      2. >Deposit Insurance
      3. >Data Protection
      4. >Terms and Conditions of Use
      5. >Key Information Documents
      6. >WAG 2018 and BörseG 2018
    3. >Documents
    4. >Contact
    5. >Feedback Management
    6. >FAQ
    7. >Interest Rate Calculator
    8. >Newsletter
    9. >Financial Market Report
  1. About us
  2. Priority Banking
  3. Retail Banking
  4. Corporate Banking
  5. Customer Service
    1. Prices - Conditions
    2. Legal Matters
      1. Terms and Conditions
      2. Deposit Insurance
      3. Data Protection
      4. Terms and Conditions of Use
      5. Key Information Documents
      6. WAG 2018 and BörseG 2018
    3. Documents
    4. Contact
    5. Feedback Management
    6. FAQ
    7. Interest Rate Calculator
    8. Newsletter
    9. Financial Market Report

Legal Matters

Terms and Conditions

Please find our Terms and Conditions, special terms and conditions, as well as further legal notices and documents.

Deposit Insurance

DenizBank AG is a member of the legal protection scheme for banks and bankers and the Einlagensicherung der Banken & Bankiers Gesellschaft m.b.H .

Data Protection

Our privacy policy is very important to us. In our privacy policy section, you will find all the essential information on the topic.

Terms and Conditions of Use

Terms and conditions of use for visiting our website.

If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. Please feel free to stop by in one of our branches where our team will be happy to answer your questions.

Key Information Documents for Packaged Retail and Insurance-Based Investment Products

Here you can download the Key Information Documents for Packaged Retail and Insurance-Based Investment Products.

Legal information acc. to WAG 2018 and BörseG

Please find our Top-5-Execution Venues according to Art 62 WAG 2018, the Principles for the Execution of Orders in Financial Instruments as well as further legal information according to WAG 2018 and BörseG.

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AssistancePodEN

  1. What Does DenizBank AG’s Internet Banking Offer Me?
    With Internet Banking, you have access to your account any time and you can conduct your financial transactions online, safely and easily at home.
  2. What Are the Requirements for Internet Banking?
    Payment- or Daily Due Deposit Account at DenizBank, an e-mail address, Internet access, a mobile phone number.
  3. How Do I Receive My Log-In Details?
    New customers receive their log-in data as soon as all their documents are receipted at DenizBank. For customers who have registered online, DenizBank has to wait for the confirmation of identity verification by the Post AG.
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AssistancePodAT

  1. Was bietet mir das Internet Banking der DenizBank an?
    Mit dem Internet Banking haben Sie jederzeit Zugang zu Ihrem Konto und können Ihre Geldgeschäfte sicher und bequem online von zu Hause abwickeln.
  2. Voraussetzungen für Internet Banking?
    Stamm- bzw. Tagesgeldkonto bei der DenizBank, eine E-Mail-Adresse, ein Internet-Zugang, eine Mobiltelefon-Nummer.
  3. Wie bekomme ich meine Zugangsdaten?
    Neukunden bekommen Ihre Zugangsdaten dann, wenn alle Unterlagen vollständig bei DenizBank aufliegen. Bei Kunden, die sich online registriert haben, muss die DenizBank auf die Bestätigung der Legitimation (der von Ihnen unterschriebene Rückschein der Post AG) warten.
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