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  1. About us
  2. Priority Banking
  3. Retail Banking
  4. Corporate Banking
  5. Customer Service
    1. Prices - Conditions
    2. Legal Matters
    3. Documents
    4. Contact
    5. Feedback Management
    6. FAQ
      1. Internet Banking
      2. Online Savings
      3. Deposit Insurance
      4. smsTAN Verification
      5. SEPA
    7. Interest Rate Calculator
    8. Newsletter
    9. Financial Market Report

FAQ - Frequently Asked Questions

Here we provide an overview of the most frequently asked questions on the topics:

Overview of Topics

If you have further questions, please call our toll-free number 0800 88 66 00 or submit us your question by filling out the Contact Form.

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AssistancePodEN

  1. What Does DenizBank AG’s Internet Banking Offer Me?
    With Internet Banking, you have access to your account any time and you can conduct your financial transactions online, safely and easily at home.
  2. What Are the Requirements for Internet Banking?
    Payment- or Daily Due Deposit Account at DenizBank, an e-mail address, Internet access, a mobile phone number.
  3. How Do I Receive My Log-In Details?
    New customers receive their log-in data as soon as all their documents are receipted at DenizBank. For customers who have registered online, DenizBank has to wait for the confirmation of identity verification by the Post AG.
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AssistancePodAT

  1. Was bietet mir das Internet Banking der DenizBank an?
    Mit dem Internet Banking haben Sie jederzeit Zugang zu Ihrem Konto und können Ihre Geldgeschäfte sicher und bequem online von zu Hause abwickeln.
  2. Voraussetzungen für Internet Banking?
    Stamm- bzw. Tagesgeldkonto bei der DenizBank, eine E-Mail-Adresse, ein Internet-Zugang, eine Mobiltelefon-Nummer.
  3. Wie bekomme ich meine Zugangsdaten?
    Neukunden bekommen Ihre Zugangsdaten dann, wenn alle Unterlagen vollständig bei DenizBank aufliegen. Bei Kunden, die sich online registriert haben, muss die DenizBank auf die Bestätigung der Legitimation (der von Ihnen unterschriebene Rückschein der Post AG) warten.
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